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Toll Free
800.628.6816

Local
216.444.5755

Fax
216.444.0460

E-mail
ClientServices@CCF.org

Quality and Compliance
Quality and Compliance


At Cleveland Clinic Laboratories, quality in everything we do is one of our guiding principles and central to our “Patients First” philosophy.  Every day, we strive to exceed your expectations for delivering quality testing services, expert interpretation and efficient results reporting to support clinical decision –making effectively.

We are dedicated to continuous quality improvement in our processes and services and committed to the highest level of testing proficiency and standardization.

HIPAA

Confidentiality of Results
Cleveland Clinic Laboratories is committed to maintaining confidentiality of patient information and to compliance with all privacy, security, and electronic transaction code requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). All services  provided that involve joint efforts will be done in such a way that our clients are compliant with requirements defined by HIPAA and the College of American Pathologists (CAP).

To ensure compliance with HIPAA for appropriate release of patient  results, we have adopted the following policy:

  • For the laboratory to release information regarding patient results by phone or email, the patient must sign the HIPAA release form.
  • Federal regulations permit the release of results only to ordering physicians or healthcare providers responsible for the individual patient’s care. Third parties requesting results, including requests directly from the  patient, are directed to the ordering facility.

We appreciate your assistance in helping Cleveland Clinic Laboratories preserve patient confidentiality.

 

Accreditations

The Pathology and Laboratory Medicine Institute is fully accredited by (click PDF icon to view certificate): 

Main Campus
PDF Accreditations ID Number Expires
  AABB   3/31/14 
  CAP 
Kandice Kottke-Marchant, MD, PhD
36D0656094 1/30/15
  CAP - Critical Care Transport Laboratory 
Sihe Wang, PhD
36D2022145  4/1/14 
  CLIA
Edmunds Z. Reineks, MD, PhD
36D0948064  11/22/14
  CLIA
Kandice Kottke-Marchant, MD, PhD
36D0656094  2/8/15
  State of Florida
Agency for Health Care Administration
800011461  10/16/13 
 
Florida
PDF Accreditations ID Number Expires
  CAP 
Mariana E. Berho, MD
1511901  3/04/13 
  CLIA 
Weston, FL
10D0935516  10/24/13 

 

 

 

 

 

 

 

 

 

 

 

 

 


 
 

 

 

Additional Materials

CLIA Complaints Brochure

 


 

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